Terms of Service
Terms of Service
Effective Date: August 22, 2025
Welcome to The Pasta House Co.! These Terms of Service (“Terms”) govern your use of our services, including dining in our restaurant, placing orders online or by phone, making reservations, attending events, or interacting with us through our website or social media.
Please read these Terms carefully. By using our services, you agree to be bound by these Terms.
1. General Information
The Pasta House Co. is an Italian-American restaurant group with company-owned and franchise locations. Our headquarters is located at:
Address: 700 N. New Ballas Rd., St. Louis, MO 63141
Phone: 314-535-6644
Email: phc@thepastahouse.com
Website: https://www.pastahouse.com/
2. Online Ordering & Takeout
- Orders placed through our website or third-party platforms must be paid in full at the time of ordering.
- We are not responsible for delays caused by third-party delivery services.
- Please check your order upon receipt.
3. Allergies and Dietary Restrictions
- We do our best to accommodate dietary restrictions, but we cannot guarantee the absence of allergens in any menu item.
- Guests with severe allergies should inform our staff prior to ordering.
4. Gift Cards and Promotions
- Gift cards are non-refundable and cannot be redeemed for cash.
- Promotions, discounts, or coupons cannot be combined unless specifically stated.
- Expired offers will not be honored.
5. Conduct
Guests are expected to behave respectfully toward staff and other guests. We reserve the right to remove individuals who engage in disruptive, abusive, or illegal behavior.
6. Intellectual Property
All content on our website, including logos, menu descriptions, and images, is the property of The Pasta House Co. and may not be used without permission.
7. Privacy
We respect your privacy. Any personal information collected (e.g., for reservations, newsletters, or orders) will be used in accordance with our [Privacy Policy].
8. SMS Terms and Conditions
If you consent to receive SMS from The Pasta House Co., you will receive messages about Marketing Promotions and other related reasons. Message and data rates may apply. Message frequency varies. Reply “STOP” to opt out. Reply “HELP” for support. For Privacy Policy visit our Privacy Policy.
9. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have questions about these Terms or any of our services, please contact us at:
Email: phc@thepastahouse.com
Phone: 314-535-6644
Thank you for choosing The Pasta House Co.! We look forward to serving you!